LAKE FOREST AUTO REPAIR

I had my car towed here yesterday morning. I was greeted right away by Charlie who then offered me a much needed cup of coffee. They figured out what was wrong and kept in touch through out the whole process. When I arrived to pick up my car I was handed a statement with only 2 minor recommendations. They didn't try and over charge me or over sale me on things they think I need done which I greatly appreciated. Thanks guys for the awesome service!

Charlie and his team here at L&M are very knowledgeable and helpful on letting me understand what was needed to be done on my vehicle. I'm the kind of person that wants my vehicle to be safe and reliable and when I get my car back from these guys that's what I feel like I got. The last time I came in here I got my timing belt changed on my 1999 4 runner which is something I have been dreading for a long time, due to it being so expensive. Charlie told me I could wait a little longer or get done now, but it was needed to get done soon. So I just pulled the trigger. They got my car back quickly and in a timely manner and my car is running fantastic! So grateful for these guys here at L&M and I will continue to bring my car to them for many years to come

I came in early AM with a dead battery, and the L&M Team had me out the door by 9:30AM with a brand-new battery!!! Impressive customer service - as usual!! Thanks Charlie & Drew! Bob

I have been taking my vehicle to L&M for years and they are always professional, explain everything to me in detail and they do an excellent job of informing me of all my options when it comes to service/repair. They always call as soon as my vehicle is done and if I don't answer they not only leave a message, but they call back more than once just to make sure I received their message. Great service and professionalism.

I wanted to make sure everyone at L&M knows that Debbie and I really appreciated the amazing customer service the team provided to us on our 2001 Chinook Destiny just two days before our annual rally in Oregon. The RV engine wasn't running right, and we had a leaking in-line fuel filter, and this could have seriously delayed our departure for our trip on Aug. 27!! Thank you one and all for making the RV run reliably again in such short order!! Best Regards, Bob & Debbie Shetland

Well done everyone. Diagnostics and repairs were spot on.

I had some challenges in scheduling my service visit but managed to take care of business with Cindy's help. You cannot beat Charlie and his team for Great technical service as well as client service.

First time here and I/we were very impressed with Charlie, very nice, professional and explained everything in detail. Also like the Multi Point Preventative Maintenance Inspection System they use too.

Incredible customer service and excellent knowledge of vehicle issues.

Awesome as always. But kids miss the bag of candy on the seat...lol!