LAKE FOREST AUTO REPAIR

A routine oil change became an expensive oil pan replacement, when service technician reported plug was stripped. A google search indicated it was a rare occurrence and generally caused by overtightening on a previous oil change., which had been performed by L&M. While denying liability, Charlie acknowledged our point of view, and reduced the final bill to an acceptable balance. Throughout the exchange, Charlie listened and remained professional. They even arranged for transportation to and from the shop. Will return in the future.

Excellent service and super nice customer experience. Will be back!

Professional and courteous service. Diagnosed the problem, when the Dealer struggled to fix the issue.

Brian was very informative and professional. I felt like he was being straight forward with the issue I had with my vehicle.Great experience overall.

Great shop to work with I got a quote and appt over emails with Wally Checking in was a breeze The repair cost was much less expensive than other shops I called around Front of office was pleasant to deal with Definitely recommend

Always friendly, affordable, and timely service! Thank you for accommodating my young children waiting in the lobby!

Very professional visit. Easy check in, got a ride home, received a text before noon about our car, contacted them and discussed what was needed to be done, and was notified my car was ready at 4 pm.

Very good service. Nice, and friendly. Excellent on time and delivery.

Great service!