LAKE FOREST AUTO REPAIR

Thank you, Steven, for the wonderful review! It's fantastic to hear that you had such a positive experience with us. We pride ourselves on providing top-notch service and ensuring our customers feel confident in the quality and honesty of our work. We're always here to help whenever you need us!

I’m sorry to hear about your experience, but I’m perplexed by your review given that you’ve never actually visited our shop or had any services performed by us. Without having been here or receiving our services, it’s challenging to understand how you can accurately assess our capabilities. From our brief interactions, it was clear that you wanted us to work on your 1999 Workhorse chassis, which is not a type of vehicle we typically service. This might have led to some confusion. For the past 32 years, we’ve been committed to serving a wide range of vehicles, from light to heavy-duty, and our reviews generally reflect our ability to provide quality service. The negative feedback we do receive often relates to miscommunications, rather than our skill or knowledge. Based on your reviews of other businesses, it seems you have had issues with several companies. I hope, for the sake of those businesses, that your reviews are based on actual experiences. We hope you find a shop that can better meet your needs. Best regards, Charles H. Smith Owner, L&M Automotive

Dear Saad, thank you for sharing your wonderful experience! Our aim is to ensure a seamless service for all our customers, regardless of location or appointment availability. We're glad to hear that your trip from California to Michigan was hassle-free and that your truck left our shop in excellent condition. We look forward to serving you again when needed.

Thank you Christopher for taking the time to write this glowing review! We are thrilled to hear about your positive experience with our team, especially Brian. Customer satisfaction is of the utmost importance to us, so we are glad to know you felt well taken care of. We look forward to serving you again in the future!

Dear Tina, thank you for choosing L&M Automotive for your smog check. We're thrilled to hear you had a 5-star experience. We pride ourselves on offering competitive pricing, efficient service, and a comfortable waiting area. It's great to know you appreciated the personal touch from our owner. We look forward to serving you again for all your auto servicing needs!